QUALIFICATION AND EXPERIENCE:
• University Degree in Mass Communication, English or General
Arts
• A minimum of three years related experience.
SKILL REQUIREMENTS:
• Highly developed written and oral communication skills.
• Ability to draft speeches, prepare reports and make presentations.
• Ability to design communication material to include pamphlets and
newsletters.
• Ability to draft press releases for maximum effectiveness.
• Ability to gain cooperation through persuasive dialogue and
representations.
REPORTING RELATIONSHIP:
Report to: Communication & Customer Services Manager
HIGHLIGHT OF JOB FUNCTION:
• Plans and implements community relations programmes within
the region, designed to create and maintain a favourable public
image of the Agency.
• Monitor programmes in the region and prepares and communicate
information designed to keep the communicate informed about these
including achievements or perspectives.
• Organizes meetings and make presentations on the Agency’s
policies and programmes to various steakholders
and provides feedback to the regional management team, as well
as corporate office on customer concerns and suggestions.
• Monitors the medias reports on the Agency’s policies and
programmes and prepares appropriate responses.
• Ensures the resolution of all customer complaints received by the
department.
• Researches and writes articles for employees’ newsletter
and coordinate the region‘s contributions to the Agency’s
Magazine.
• Interfaces regularly with the Communications and Customer
Services Department in relation to activities in the region;
ensures consistent approaches and provide ongoing evaluation
of the communication programmes.
• Assists the Communication and Customer Service department in
planning and implementing corporate events being held in the
region and represents the Agency in community projects, public
and social events.
Applications should be submitted no later than
Friday, July 5, 2019 to:
Manager, Personnel and Industrial Relations
National Works Agency
140 Maxfield Avenue
Kingston 10 or
Application can be sent via email to:
Recruitment@nwa.gov.jm
